Ofertas › Third Nexus Group Limited
Third Nexus Group Limited · London, United Kingdom · £30,000 - 36,000 per year
Salary: £30,000 - 36,000 per year Requirements: Minimum 1 year of proven experience in a Tier 1 Cyber Security SOC Support Analyst role Preference for candidates with an MSP background Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies Working knowledge of the Microsoft Defender suite, including Endpoint Detection and Response Understanding of key Microsoft 365 cloud technologies from a threat landscape perspective SC-200 Microsoft Certified: Security Operations Analyst Associate SC-900 Microsoft Certified: Security Compliance and Identity Fundamentals Highly motivated Can-do attitude Attention to detail Excellent communication skills Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette Responsibilities: Provide triage and first-line defence for all cyber security incidents within our organisation and as part of our Managed Security Service Monitor systems and make the initial response to flags or alerts received via support tickets or telephone tickets Review and categorise potential threats by priority, dismiss false alarms, and gather information for escalation of the most urgent threats to our Escalations Management Team Take ownership and provide remedial actions to ensure cyber security threats are mitigated in line with playbooks provided by our Cyber Security Team Escalate incidents to our Escalations Management Team for further information and support where required Manage technical and stakeholder incident reporting through concise communications Manage client communication channels during an active incident Liaise with third-party service suppliers where necessary, log tickets, and act as a central point of contact for active incidents Provide operational support to our wider Cyber Security Team on security incidents Deliver a professional and customer-focused service throughout the life cycle of each ticket, managing customer expectations and keeping customers informed of progress Technologies: Cloud Support Microsoft 365 Security Office 365 More: We are an expanding UK-based Service Desk team recruiting a Tier 1 Cyber Security SOC Support Analyst for a 12-month fixed-term contract in London. The role offers a salary of up to £36,000 per annum and sits within our Managed Security Service, supporting our wider Cyber Security Team and customer-focused incident response operations. last updated 42 week of 2026