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Microsoft Dynamics 365 Support Consultant

hireful · London, United Kingdom · £35,000 - 40,000 per year

Salary: £35,000 - 40,000 per year Requirements: Proven Microsoft Dynamics CRM/D365 experience, ideally in a support or technical role Strong Power Platform administration and troubleshooting experience Experience troubleshooting integrations Knowledge of Power Apps, Power Automate and Dataflows Desirable skills include D365 Customer Insights Journeys, Azure Data Factory, REST APIs, ClickDimensions, DocumentsCorePack, SQL Server and Microsoft Cloud for Nonprofit Experience with charity fundraising systems is also valuable Responsibilities: Act as a technical escalation point for Dynamics 365 and Power Platform issues Take support calls, manage cases and resolve incidents within agreed SLAs Diagnose and troubleshoot complex D365, Power Platform and integration issues Provide remote consultancy and technical support to clients Investigate issues across Power Apps, Power Automate and Dataflows Maintain accurate case notes, time records and work diaries Represent the company professionally and deliver an exceptional client experience Technologies: Azure Cloud CRM Support REST SQL Office 365 More: We offer a 100% work from home / fully remote role with a salary of £35k- £40k base salary plus awesome benefits. You will join a team where your expertise has a direct impact, acting as a trusted technical partner to clients, tackling varied challenges, providing hands-on consultancy and building lasting relationships. This role will suit someone with experience in a similar Dynamics 365 support or technical position, and we are looking for someone ready to make an impact. last updated 42 week of 2026

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