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Desk Support Analyst

SF Partners · Nottingham, United Kingdom · £28,000 - 34,000 per year

Salary: £28,000 - 34,000 per year Requirements: Hands-on Microsoft Defender experience, including vulnerability remediation Good desktop support experience across laptops, desktops and mobile devices Strong Microsoft 365 / Office 365 knowledge Experience troubleshooting hardware, software and connectivity issues A good understanding of IT security Ability to investigate and resolve technical issues independently Responsibilities: Provide technical support across desktop and mobile devices Troubleshoot hardware, software, operating system and connectivity issues Configure, deploy and install hardware and software Use Microsoft Defender to identify and remediate security vulnerabilities Support IT security and respond appropriately to security issues Support device management and deployment through Microsoft Intune Package and deploy applications Support IT projects across the desktop and wider IT environment Test and evaluate new hardware and software Provide users with guidance and support on systems and applications Work with third-party suppliers to resolve technical issues Support users across multiple locations when required Technologies: Hardware Support Microsoft 365 Microsoft Intune Mobile Office 365 Security More: Were recruiting a Desktop Support Analyst to join our established internal IT team, providing technical support across a multi-site organisation. This is a broader role than traditional first-line support, with hands-on involvement in IT security, vulnerability remediation, device management and application deployment. Experience with Microsoft Intune and application packaging would also be particularly useful. The role is permanent and full-time, based in Nottingham, with a salary of £28,000–£34,000. last updated 42 week of 2026

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