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Experis · London, United Kingdom · £85,000 - 91,000 per year
Salary: £85,000 - 91,000 per year Requirements: Significant experience as a Business Analyst in complex technology delivery environments Proven success delivering large-scale transformation initiatives using Agile methodologies Strong requirements elicitation, analysis and documentation skills Experience facilitating workshops and engaging effectively with senior stakeholders Ability to simplify complex problems and identify practical solutions Experience working closely with Product, Engineering, Architecture and Design teams Strong stakeholder management, communication and influencing skills Experience managing competing priorities across multiple workstreams Salesforce platform experience Experience with CRM transformation programmes Financial services or regulated industry experience Customer-facing digital platform delivery experience Responsibilities: Lead analysis of complex business challenges across multiple teams, processes and technology platforms Facilitate workshops, discovery sessions and stakeholder interviews to identify business needs and opportunities Translate strategic objectives into clear, actionable requirements and delivery outcomes Develop current-state and future-state process models, operating models and capability assessments Define and manage epics, user stories, business rules and acceptance criteria within agile delivery teams Collaborate with Product Owners, Architects, Engineers and UX specialists to shape solutions Ensure regulatory, business and customer requirements are understood and traceable through delivery Support product prioritisation by balancing business value, risk, technical constraints and dependencies Influence senior stakeholders and drive evidence-based decision making Contribute to improving our business analysis practices and mentor less experienced analysts where appropriate Technologies: CRM Support LESS Salesforce UX UI Design More: We are a leading UK organisation undergoing significant digital transformation, and our high-performing technology and product delivery team is looking for a Senior Business Analyst to help maximise the value of Salesforce and related technology platforms. This is a permanent role based in London with hybrid working. We offer a competitive salary, performance-related bonus, comprehensive pension scheme, private medical cover, life assurance, income protection, flexible holiday options, professional development and study support. We foster an inclusive, collaborative cultu