Ofertas › BIMM University
BIMM University · Manchester, United Kingdom · £36,000 - 76,000 per year
Salary: £36,000 - 76,000 per year Requirements: Experience developing, configuring or supporting CRM and enterprise applications, ideally within Salesforce. Strong problem-solving skills and the ability to translate business requirements into practical technical solutions. Experience with platform configuration, automation tools, integrations and data management. Knowledge of software development, testing and release management practices. Understanding of integrations, APIs and data flows between applications. Strong analytical skills and the ability to investigate and resolve complex issues. Ability to communicate effectively with technical and non-technical audiences. Collaborative approach and commitment to continuous improvement. Responsibilities: Develop, configure and enhance CRM functionality for student recruitment, admissions, engagement and operational processes. Work with colleagues across the University to understand requirements and design effective, user-centred solutions. Create and maintain automations, workflows, integrations and custom functionality to improve efficiency and user experience. Support the development and maintenance of integrations between CRM and other enterprise platforms. Investigate, troubleshoot and resolve application issues, helping keep systems reliable and effective. Contribute to platform upgrades, enhancements and the introduction of new functionality. Help ensure solutions are secure, scalable and aligned with technology standards and best practice. Maintain documentation, testing processes and change controls to support high-quality delivery. Identify opportunities to improve processes through automation, innovation and effective use of technology. Collaborate with colleagues, suppliers and technology partners to deliver successful outcomes. Technologies: AI CRM Support Salesforce More: We are BIMM University, a creative arts education community with campuses across the UK, Ireland and Germany, offering courses in modern music, performing arts, filmmaking and creative technology. This Enterprise Applications Developer – CRM role sits within our Digital, AI & Platform Services team and supports solutions for students and colleagues. The salary is £39,000–£50,440 per annum. The postholder must be within commuting distance of one of our UK campuses in Brighton, London, Essex, Bristol, Birmingham, Manchester or Leeds. We offer 25 days holiday per year (FTE), a SMART pension and a comprehensive benefits package. Ou