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TXP · London, United Kingdom · £? - ? per year
Salary: £? - ? per year Requirements: Active SC Clearance Proven experience as a User Researcher within Central Government or Public Sector environments Experience working within Agile, multidisciplinary teams Strong stakeholder management and communication skills Ability to translate complex research findings into clear recommendations Familiarity with GDS service standards and user-centred design practices Experience across Discovery, Alpha or Beta phases of digital services (desirable) Knowledge of accessibility and inclusive design principles (desirable) Responsibilities: Plan, conduct and analyse qualitative and quantitative user research Engage with users and stakeholders to understand needs, behaviours and pain points Produce clear research findings and actionable recommendations Support multidisciplinary teams in applying user-centred design principles Facilitate workshops, interviews, usability testing and discovery activities Present insights to stakeholders and contribute to service improvement initiatives Technologies: Support UX UI Design More: We are seeking a User Researcher to support a Central Government programme. This is a four-month contract based in London, with two days onsite per week. The rate is £525 per day, inside IR35. We are looking for someone available at short notice. last updated 42 week of 2026