Ofertas › Mackenzie Jones IT
Mackenzie Jones IT · Clapham Junction, United Kingdom · £36,000 - 38,000 per year
Salary: £36,000 - 38,000 per year Requirements: Must be eligible to work in the UK. Experience providing 2nd- and 3rd-line IT support, troubleshooting complex networking, infrastructure, hardware and software issues through to root-cause resolution. Hands-on experience configuring, administering and troubleshooting network switches, routers, wireless access points and controllers, including Cisco and Netgear technologies. Strong knowledge of VLANs, inter-VLAN routing, TCP/IP, IP addressing, subnetting, DNS and DHCP. Experience configuring and troubleshooting wireless networks, including access points, coverage, channel planning and authentication. Experience with Smoothwall firewalls, firewall rules, NAT, VPNs, web and content filtering, network segmentation and security policies. Strong administration experience across Microsoft 365, Entra ID, Active Directory, Exchange Online, SharePoint and Microsoft Teams. Hands-on experience with Microsoft Intune and endpoint management, including device enrolment, Autopilot, configuration profiles, application deployment and compliance policies. Experience with Windows Server, including Active Directory, Group Policy, file and print services, virtualisation, backup and recovery. Experience supporting network connectivity and IT infrastructure across multiple sites, including liaison with ISPs and external suppliers. Experience with audio-visual equipment such as smart boards, projectors, interactive displays and classroom technology, and additional systems such as VoIP, printers, CCTV and access control. Excellent communication skills, strong problem-solving ability and a proactive approach. Education-sector IT or network engineering experience, ideally supporting schools, is desirable. Experience with macOS, Apple devices, iPads and Apple device management tools such as Jamf and Apple School Manager is desirable. Networking certifications such as CCNA, CompTIA Network+ or Security+ are desirable. Experience with school management systems such as iSAMS, SIMS or Arbor is desirable. Experience with VMware or Hyper-V is desirable. Responsibilities: Take responsibility for configuring, administering, maintaining and troubleshooting network and core IT infrastructure across four school sites. Focus primarily on networking, including switching, wireless connectivity, firewalls and network security. Provide 2nd- and 3rd-line IT support across Microsoft 365, Intune, endpoint management, Windows Server and end-user computing