Ofertas › JIYU People Ltd
JIYU People Ltd · Swindon, United Kingdom · £30,000 - 37,000 per year
Salary: £30,000 - 37,000 per year Requirements: Strong experience supporting Windows OS and Microsoft 365 Familiarity with enterprise collaboration tools like Teams and SharePoint Confident with Active Directory, user administration, and group policies Networking fundamentals, including DNS, DHCP, and TCP/IP Hands-on experience with ServiceNow, Jira Service Management, or similar ITSM platforms Responsibilities: Deliver 1st and 2nd line support across a busy, enterprise-level environment Own incidents from start to finish and drive quick, effective resolutions Support and guide junior engineers Help improve processes, service quality, and team performance Act as the go-to person for escalations and keep the service desk running smoothly Technologies: Active Directory Support ITSM JIRA Microsoft 365 ServiceNow SharePoint TCP/IP Windows Office 365 More: We are partnering with a dynamic IT operation in Swindon offering a leadership position for an ambitious IT Service Desk Engineer. This is a 24/7/365 shift role working a 4 on 4 off pattern, giving you increased time for your other interests. We offer a supportive team, a clear route into leadership, hybrid working with 3 days in the office and 1 day at home, training and development, and exposure to enterprise-level technology in a varied, high-energy environment. last updated 42 week of 2026