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Clover Health · Anywhere in the World · Remoto
<p> <strong>Headquarters:</strong> Remote - USA </p> <p><em><strong>This role is remote, though we're prioritizing candidates based in New Jersey.</strong></em></p> <p>The Clover Home Care team is responsible for ensuring patients have access to the right care at the right time, in the right setting. We are a group of caring and passionate professionals dedicated to improving the lives of our most vulnerable members by providing in-home primary care, annual wellness visits, supportive care services, behavioral health and community services coordination. </p> <p>The Clinical Field Scheduling & Logistics Specialist supports the daily scheduling and logistics of our growing field-based clinical workforce. This role manages provider availability, assignments, routes, and real-time schedule changes to ensure patients receive timely care and field teams operate efficiently.</p> <p><strong>As a Clinical Field Scheduling & Logistics Specialist, you will:</strong></p> <ul> <li>Manage clinician schedules, profiles, availability, and service areas in CareLink.</li> <li>Coordinate scheduling and logistics across New Jersey.</li> <li>Optimize clinician routes based on geography, availability, and operational priorities.</li> <li>Identify and resolve scheduling errors, overbooking, unused capacity, and coverage gaps.</li> <li>Manage last-minute schedule changes caused by callouts, urgent requests, and field needs.</li> <li>Coordinate daily assignments for Nurse Practitioners and Medical Assistants.</li> <li>Support the PTO approval and schedule-update process in partnership with clinical managers.</li> <li>Respond to real-time scheduling questions and resolve scheduling-related concerns.</li> <li>Train new clinical team members and operational partners on CareLink workflows.</li> <li>Use approved AI and automation tools to streamline repetitive workflows, improve accuracy, and reduce manual work.</li> <li>Document processes and maintain cross-training to ensure consistent operational coverage.</li> </ul> <p><strong>You should get in touch if:</strong></p> <ul> <li>You have experience in scheduling, workforce coordination, field logistics, or healthcare operation