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IT Support - SAP Systems Coordinator

Hawk 3 Talent Solutions · Coven Heath, United Kingdom · £31,000 - 37,200 per year

Salary: £31,000 - 37,200 per year Requirements: Experience with SAP EWM Excellent verbal and written communication skills Basic to moderate IT troubleshooting skills Good knowledge of Excel and the ability to use it Experience working with Warehouse Management systems in a shop-floor environment is desirable Be self-motivated, work well as part of a team, and be able to work independently, proactively, and persistently Responsibilities: Manage day-to-day IT tasks, control board escalations and investigations, and first-line maintenance and troubleshooting of IT equipment Perform desktop-level fixes and changes, including installing and upgrading software and hardware, validating file backups, managing backup media, and configuring applications as directed Organise IT equipment repairs, maintain an inventory of usable spare equipment, and keep a maintenance log of repairs Provide support for SAP errors at the location control board and carry out investigations Maintain EWM and certain elements of ECC Ensure PFEP and master configuration data are accurately configured in EWM Execute EWM data changes as part of engineering changes Contribute to incident reports and root-cause analysis; test fixes and follow up after resolution Assist key user groups with application upgrades, maintenance, and user acceptance testing Maintain bespoke system applications Report site IT downtime and changes to production schedules using the appropriate communication procedures Follow site IT purchasing and asset-tracking procedures, receive IT assets, update the asset inventory, and help decommission end-of-life assets Build long-term relationships with internal and external stakeholders Carry out other duties as assigned Technologies: Excel Hardware Support SAP SAP EWM More: We are recruiting on behalf of our client for an IT Support - SAP Systems and VDU Coordinator in Wolverhampton (WV9). There are two permanent vacancies: one night-shift role paying £37,200 per year and one rotating AM/PM-shift role paying £31,000 to £36,164 per year. The position is available due to continued success and improvement. The closing date is 15 November 2026. Our recruitment agency acts on behalf of the client; applications are handled through the job-board application process. last updated 42 week of 2026

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