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Manager, Product and Technology Communications

Salesforce · Atlanta, GA; Chicago, IL; Indianapolis, IN; Seattle, WA

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce, the #1 AI CRM, is navigating a foundational shift- we are moving beyond the era of isolated AI tools toward a unified, enterprise AI architecture where AI doesn't just assist but acts. We are seeking a Manager of Communications to help own the external communications strategy across Apps, Industries and Agentforce. This person will translate the power of autonomous AI agents and seamless human-agent collaboration into compelling stories for executives, customers, and the broader market - partnering closely with product, product marketing, and executive leadership to position these platforms as the definitive infrastructure for AI-powered work, and ensuring a cohesive, differentiated narrative across the full portfolio. The Role You are a high-impact results driven comms strategist with the technical depth to understand the stack and the media narrative intuition to drive its adoption. You will lead communication strategy for some of Salesforce's biggest products, and partner closely with product engineering, product marketing, and senior leadership to ensure Salesforce is recognized not just as the #1 AI CRM, but as the #1 AI Agent Platform - across Apps, Industries, AI Labs, and Agentforce. Core Responsibilities Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise. Curate Influence: Identify and empower internal visionaries and pioneering leaders across the org. Manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work. Drive Outcome-Cen

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