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Technical/Junior Litigation Support Analyst

TransPerfect · London, United Kingdom · £44,000 - 72,000 per year

Salary: £44,000 - 72,000 per year Requirements: Bachelors degree in a related field, such as computer sciences or information management technology; a strong technical background is helpful Knowledge of MS Office applications Ability to convey technical processes and terminology in easy-to-understand language Strong organizational skills Excellent customer service skills Strong written and oral communication skills Availability to work overtime, including evenings and weekends as needed Availability by phone or email when out of the office as needed Ability to work well under pressure and meet tight deadlines Positive attitude and ability to develop and implement new ideas to create customized solutions on a client-by-client basis Experience in litigation technology or on the vendor side preferred Knowledge of SQL and/or Visual Basic preferred Experience with LAW PreDiscovery or IPRO is a major plus Experience with Concordance and Summation is a plus Experience administering Relativity Responsibilities: Communicate with project management teams and clients to effectively execute tasks throughout the life cycle of a case Troubleshoot tech-related issues internally and externally Answer client questions about web hosting software and perform administrative functions of the application(s) to meet client needs Handle multiple projects and jobs to ensure deadlines are met Ensure smooth transition of work between day and evening shifts Develop and use strong analytical skills to research potential solutions and determine the appropriate course of action Ensure jobs are completed according to client and industry standards, and that job specifications and deadlines are adhered to Perform other tech-based special projects or duties when required Work with Relativity and LAW to execute document productions, including bates stamping, creating load files, and performing OCR Create custom event handlers and Relativity scripts to improve workflow Technologies: Support SQL Visual Basic Web Marketing More: We are TransPerfect Legal Solutions (TLS), the industry leader in multilingual legal support services. Since 1992, we have provided a comprehensive suite of solutions supporting every aspect of our clients legal matters, including court reporting, e-discovery, virtual data rooms for M&A and bankruptcy, translation, interpretation, and other multilingual solutions. We are part of TransPerfect Inc., the worlds largest privately owned language services provider, with offi

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