Ofertas › Medtronic
Medtronic · Northampton, United Kingdom · £65,000 - 105,000 per year
Salary: £65,000 - 105,000 per year Requirements: Degree, Higher National Certificate (HNC) or equivalent in electronic or electro-mechanical engineering Service experience within the medical equipment or healthcare industry Experience supporting high capital equipment, especially robotics, is of benefit Strong problem-solving skills, demonstrable initiative, and ability to contribute to process improvement Customer-focused attitude, dedicated to building long-term relationships and exceeding expectations Commercial astuteness and ability to recognize and lead revenue growth opportunities Ability to troubleshoot problems and technically diagnose medical equipment Experience working in a hospital environment and using maintenance tracking software for documentation purposes is an advantage Prior experience of training others, including operational training of devices, is an advantage Responsibilities: Proactively engage customers within our territory Repair equipment and schedule preventive maintenance visits Support the growth of service revenue through contract sales and renewals Achieve service performance metrics that enhance our reputation in the market, including Net Promoter Score Drive Service & Repair revenue growth by identifying and following up on revenue opportunities with customers Identify and address key decision makers in service and repair, including Clinical Engineering and Electro-Bio Medical Engineering department heads Build strong and lasting relationships with both the business and our customers Comply with operational guidelines and QA procedures Support customers primarily in London and the surrounding area, with occasional support across the UK and Ireland Travel at short notice for the majority of the time Technologies: Support Robotics C++ Security More: We are Medtronic, a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. Our Service & Repair department is a growing organization across EMEA and part of our Customer Care & Supply Chain organization. We are seeking a Field Service Engineer to help strengthen our team supporting customers primarily in London and the surrounding area, with occasional support across the UK and Ireland. We offer a competitive salary and flexible benefits package, along with a short-term incentive plan. This full-time position is based in Watford, Hertfordshire, United Kingdom. last updated 42 week of 2026