Ofertas › Circle Health Group
Circle Health Group · London, United Kingdom · £23,000 - 63,000 per year
Salary: £23,000 - 63,000 per year Requirements: Around 2–4 years of relevant experience in product analytics, UX research, digital insight, or a comparable role. Practical experience using GA4 and product or behavioural analytics tools. Strong quantitative data analysis skills, including the ability to identify meaningful patterns and trends. Experience designing and delivering end-to-end UX research, including interviews, usability testing, and/or surveys. Experience using user research platforms such as Userlytics, UserTesting, or equivalent tools. Experience combining qualitative research with quantitative behavioural data to produce actionable insight. Experience with experimentation, A/B testing, and/or conversion rate optimisation (CRO) methodologies. Understanding of product metrics, user journeys, funnels, and digital performance measurement. Experience working within Product teams and Agile environments. Strong communication, insight storytelling, and stakeholder management skills. Confidence presenting evidence and recommendations to stakeholders, including senior colleagues. Responsibilities: Plan and conduct qualitative user research, including interviews, usability testing, and surveys, choosing methods suited to the question being explored. Track and analyse agreed product KPIs and performance measures, including conversion, engagement, and retention. Support and deliver A/B testing, experimentation, and CRO activity across relevant digital journeys. Translate user research, behavioural data, and product performance into clear, evidence-based recommendations. Create and maintain dashboards and reporting that give teams visibility of product and user performance. Present complex research and data as accessible stories that explain the user problem, supporting evidence, and potential opportunities. Work closely with Product Owners, UX professionals, and other Product and Digital colleagues throughout the product lifecycle. Ensure user research and analysis are carried out appropriately in a healthcare environment and in accordance with relevant organisational policies. Technologies: Support Marketing Network UX UI Design More: We are Circle Health Group, Britains leading provider of independent healthcare, with a nationwide network of hospitals and clinics. We are hiring a Product & User Insights Analyst for our Marketing department at our Head Office in Central London. This is a permanent, full-time role of 37.5 hours per week, with a flexibl