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Leidos · Flexible / Remote · Remoto
Description Our staff provides Non-medical counseling (NMC) services and additional outreach services through a single DoD maintained and operated MFLC program. The standard MFLC counseling approach is psycho-educational in nature, tailored to unique military environments, and helps participants learn to anticipate and resolve unique challenges associated with military life. These services aid in the prevention or reduction of the effects of stressors that may detract from military and family readiness. This position is remote ; however, it is STRONGLY PREFERRED that the Supervisor resides WITHIN 50-60 miles of Mountain Home, ID or Las Vegas, NV (preference will be given to those who are qualified and live closer to these geographical locations) . Regular in-person engagement at the installation is needed for this assignment. At a minimum, the Supervisor must be able to support monthly on-site installation engagements in Mountain Home, ID or Las Vegas, NV. Military and Family Life Counseling (MFLC) Supervisors are responsible for directly supervising the performance and service delivery of an assigned group of MFLC Counselors. MFLC Supervisors are generally located within, or adjacent to, the local area of the MFLCs they supervise. MFLC Supervisors may be geographically separated from the Regional Managers to whom they report. Primary Responsibilities: Supervises a dedicated team of MFLC counselors; assisting in the hiring process, delegating work assignments, evaluating performance, approving time and attendance, setting performance objectives, and addressing employee issues Works directly with Installation POCs to ensure efficient and effective service delivery and issue resolution Coordinates new MFLC on-boarding and in-processing Facilitate on-demand and surge requirements in their team area Monitors and assures MFLC service delivery per contract requirements Mentor MFLCs to optimize performance, continue growth and development, and ensure professional standards are maintained Responsible for ensuring MFLCs compliance with government, corporate, and professional licensing/certification training requirements Follows up with MFLCs to ensure correct delivery of approved training materials Prepares reports and provides written and oral briefings to management and local/installation government representatives as required Provides face-to-face confidential NMC and NMC outreach services and supports Rotational MFLCs, On-demand MFLCs, and Surge MFLCs Required