Ofertas › Sanderson Government and Defence
Sanderson Government and Defence · UK, United Kingdom · Remoto · £70,000 - 70,000 per year
Salary: £70,000 - 70,000 per year Requirements: We require at least 5 years experience designing services and products. We require proven experience leading service design workstreams across multiple projects or clients with minimal supervision. We require strong expertise in Government Digital Service (GDS) standards and principles, including experience supporting and passing service assessments. We require experience selecting and tailoring service design methods, approaches and artefacts to suit client requirements and organisational maturity. We require strong workshop facilitation and design sprint experience. We require the ability to simplify and solve complex problems in fast-paced environments. We require excellent storytelling and communication skills with a broad range of stakeholders. We require experience working within agile, cross-functional teams alongside user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers. We require the ability to manage competing priorities and work proactively under tight timescales. We require experience engaging with legal, policy and other specialist teams to drive service and design decisions. We require flexibility to support activities across wider user-centred design disciplines or project delivery where needed. We require the ability to showcase examples of service design work and demonstrate your design process through artefacts and outcomes. We require active SC (Security Check) Clearance. Responsibilities: We lead end-to-end service design activities from ideation through to solution development and testing. We define and tailor service design approaches, methods and outputs to meet client needs and levels of design maturity. We develop and oversee high-quality service design artefacts, ensuring consistency and impact. We apply expertise in Government Digital Service (GDS) standards, accessibility and inclusive design to support successful service assessments. We facilitate workshops, co-design sessions and stakeholder engagement activities. We communicate complex ideas through clear storytelling and visualisation techniques. We manage stakeholders effectively, balancing competing perspectives while advocating for user-centred design. We identify and manage priorities, risks, dependencies and delivery requirements. We mentor and support junior colleagues, delegating responsibilities where appropriate. We contribute to the development of service design tools