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Senior Product Manager - Membership

Junior Data Scientist - Downstream Demand Forecast - Value Chain ... · Lille, Upline, Nord; Paris, Paris

<p data-path-to-node="0"><strong data-path-to-node="0" data-index-in-node="0">Senior Product Manager - Membership &amp; MyAccount (f/m/d)</strong></p> <p data-path-to-node="1"><strong data-path-to-node="1" data-index-in-node="0">Location:</strong> Lille or Paris, France</p> <p data-path-to-node="2"><strong data-path-to-node="2" data-index-in-node="0">Domain:</strong> Omnicommerce &amp; Customer — Loyalty &amp; Account Experience</p> <h3 data-path-to-node="4">About Decathlon &amp; The Omnicommerce Domain</h3> <p data-path-to-node="5">Decathlon is accelerating its digital transformation with the mission of becoming the sports digital platform that allows customers to discover our universe through local, sport-centered, and omnichannel experiences.</p> <p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Our Mission:</strong> Bring people together through sport to make wellbeing accessible for all.</p> <p data-path-to-node="7">By joining this scope, you will work within the <strong data-path-to-node="7" data-index-in-node="48">Omnicommerce &amp; Customer</strong> Unit. Our mission is to leverage cutting-edge technology to build trusted, seamless, and deeply personalized relationships at scale. We design the platforms that connect our members to the entire Decathlon ecosystem—online, on mobile, and in our physical stores worldwide.</p> <h3 data-path-to-node="9">Join the Membership &amp; MyAccount Squad</h3> <p data-path-to-node="10">Reporting to the Membership Group Product Manager, you will take end-to-end ownership of the&nbsp;<strong data-path-to-node="10" data-index-in-node="114">Membership &amp; MyAccount</strong> Product Team across our 3 front platforms: Responsive Web, iOS, and Android.</p> <p data-path-to-node="11">You will lead a multi-disciplinary team alongside a dedicated Engineering Manager, Software Engineers (Web, iOS, Android), Product Designers, Data Analysts, and Product Marketing Managers (PMM), while partnering closely with central sports teams and local Country Loyalty leaders.</p> <ul data-path-to-node="12"> <li> <p data-path-to-node="12,0,0"><strong data-path-to-node="12,0,0" data-index-in-node="0">Product Vision:</strong> Empowering enduring customer relationships through a frictionless, rewarding, and deeply personalized omnichannel membership journey.</p> </li> <li> <p data-path-to-node="12,1,0"><strong data-path-to-node="12,1,0" data-index-in-node="0">The Mission:</strong> Transition our membership product from a historical "Run" maintenance state into a high-tempo value delivery engine. You will drive identified omnichannel transactions, member lifetime value, and profile enrichment.&nbsp;</p> </li> </ul> <h3 data-path-to-node="14">&nbsp;</h3> <h3 data-path-to-node="14">Responsibilities</h3> <h4 data-path-to-node="15">Product Vision &amp; Strategy</h4> <ul data-path-to-node="16"> <li> <p data-path-to-node="16,0,0"><strong data-path-to-node="16,0,0" data-index-in-node="0">Define Vision &amp; Roadmap:</strong> Own and drive the end-to-end product vision, strategy, and outcome-based roadmap for Membership and MyAccount across Web, iOS, and Android.</p> </li> <li> <p data-path-to-node="16,1,0"><strong data-path-to-node="16,1,0" data-index-in-node="0">Accelerate Transformation:</strong> Drive the operational shift from run-mode maintenance to a high-velocity feature delivery model, turning the membership space into a core business growth lever.</p> </li> <li> <p data-path-to-node="16,2,0"><strong data-path-to-node="16,2,0" data-index-in-node="0">"Build vs. Buy" Leadership</strong></p> </li> <li> <p data-path-to-node="16,2,0"><strong data-path-to-node="16,3,0" data-index-in-node="0">Strategic Alignment:</strong> Bridge central business objectives with local country requirements, establishing a unified global membership experience while accommodating local market nuances.</p> </li> </ul> <h4 data-path-to-node="17">&nbsp;</h4> <h4 data-path-to-node="17">Discovery &amp; Experimentation</h4> <ul data-path-to-node="18"> <li> <p data-path-to-node="18,0,0"><strong data-path-to-node="18,0,0" data-index-in-node="0">Continuous Discovery:</strong> Uncover high-impact member friction points through quantitative analytics, regular user interviews, usability testing, and benchmark studies.</p> </li> <li> <p data-path-to-node="18,1,0"><strong data-path-to-node="18,1,0" data-index-in-node="0">UX/UI Simplification:</strong> Partner with Design and Research to streamline complex account features, rewards catalogs, and loyalty point visibility into intuitive, engaging cross-platform interfaces.</p> </li> <li> <p data-path-to-node="18,2,0"><strong data-path-to-node="18,2,0" data-index-in-node="0">Experimentation Framework:</strong> Establish contin

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