Ofertas › Constant Recruitment Ltd
Constant Recruitment Ltd · Folkestone, United Kingdom · £40,000 - 50,000 per year
Salary: £40,000 - 50,000 per year Requirements: Practical experience as a Business Analyst on technology change or systems implementation projects Experience supporting Microsoft 365 or modern workplace projects and gathering requirements directly from business users Understanding of how Microsoft 365 supports communication, collaboration and document management Experience mapping business processes and documenting how technology supports them Ability to investigate information flows, system interactions and process dependencies Strong analytical skills, attention to detail, clear written documentation and confident verbal communication Ability to work effectively with business users and technical colleagues Organised approach to managing tasks, following up actions and maintaining records Ability to own agreed deliverables and incorporate feedback Experience with relevant technologies or areas such as SharePoint Online, Microsoft Teams, OneDrive, Exchange Online, Power Apps, Power Automate, connected applications and workflows, permissions, information access, document ownership, or wider modern workplace and cloud transformation. Experience across every listed technology is not required. Desirable experience supporting technology migrations or SharePoint projects, working in a technology consultancy or managed service provider, supporting User Acceptance Testing, documenting acceptance criteria, or contributing to information governance or business readiness Familiarity with Waterfall or Agile approaches and process modelling techniques such as BPMN or UML is desirable A business analysis qualification, or progress towards one, is desirable Curious, approachable, methodical, accurate, proactive, receptive to feedback, dependable, comfortable explaining findings to different audiences, and interested in how technology can improve the way people work Responsibilities: Conduct interviews and support discovery workshops with business users and process owners Understand how teams use Microsoft 365 and connected applications in their day-to-day work Document current business processes, information flows and system interactions Identify critical activities, manual workarounds, pain points and improvement opportunities Capture requirements relating to collaboration, document management, information ownership and access Investigate application dependencies and potential business impacts relevant to migration Analyse and clarify business and user requirements Sup