Ofertas › Rise Technical Recruitment
Rise Technical Recruitment · Llanelli, United Kingdom · £30,000 - 32,000 per year
Salary: £30,000 - 32,000 per year Requirements: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Responsibilities: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions Technologies: Hardware Support VMware More: We are offering a hands-on IT Technician role based on site in Llanelli, providing first- and second-line support in a fast-paced operational environment. You will have the opportunity to take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems. We offer a stable working environment with progression, training, holiday, and pension benefits, alongside the chance to contribute to system improvements and be part of a collaborative IT team focused on high-quality support. last updated 43 week of 2026