Ofertas › Set2Recruit
Set2Recruit · Preston, United Kingdom · £50,000 - 52,000 per year
Salary: £50,000 - 52,000 per year Requirements: 5+ years of project delivery and technical implementation experience, ideally within an MSP environment Strong hands-on experience with Azure, Intune and the full Microsoft 365 suite Experience with network infrastructure; HP/Aruba Central experience is advantageous Proven ability to manage multiple concurrent projects and client relationships Strong communication skills, comfortable presenting to clients and working with both technical and non-technical stakeholders Ability to work independently and take ownership of delivery from start to finish Full UK driving licence and UK passport required; our role involves client site visits and occasional overnight travel Responsibilities: Leading end-to-end project delivery and technical implementations across server, network, Azure, security and application environments Managing multiple concurrent projects, coordinating internal technical resources to ensure on-time, high-quality delivery Attending client meetings alongside our Sales and Account Management team to scope requirements and present technical solutions Producing Technical Request Documents (TRDs) and working with our Sales team to deliver the right solutions from our product stack Scoping and costing infrastructure solutions, presenting options to clients and guiding them to the most suitable approach Acting as the senior technical escalation point for complex issues passed up from our Service Desk and Technical Services teams Arranging and leading customer technical reviews, identifying recurring issues and putting remediation plans in place Participating in the Change Approval Board, reviewing and validating CAB requests for internal and customer-facing changes Mentoring and developing junior technical team members, sharing knowledge and best practice back through our support teams Contributing to internal process improvement and keeping our product stack current with emerging technologies Technologies: Aruba Azure Cloud Support Microsoft 365 Network Security Office 365 DevOps More: We are a well-established and growing Managed Service Provider based in Preston, delivering enterprise-grade IT infrastructure, cloud and security solutions to a wide range of business clients. This is a senior, hands-on implementation and project management role at the highest technical level within our service teams, working closely with our Technical Director, Account Management and Sales teams. We offer up to £50,000