Ofertas › Adecco
Adecco · Manchester, United Kingdom · £40,000 - 42,000 per year
Salary: £40,000 - 42,000 per year Requirements: Experience in Availability Management, Service Management, or Service Performance within complex IT environments Strong understanding of SIAM principles and multi-supplier service delivery models Ability to analyse service availability data and drive continual improvement initiatives Strong knowledge of ITSM practices, including Incident, Problem, Change, Service Continuity, and Availability Management Experience managing service risks, resilience requirements, and critical service dependencies Responsibilities: Own the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability and resilience requirements Monitor, analyse, and report on service availability, identifying trends, risks, and opportunities for improvement Drive proactive initiatives to reduce service downtime and improve service resilience Work with suppliers to investigate availability issues and implement corrective and preventative actions Manage availability governance, reviews, risk management activities, and service performance discussions Technologies: ITSM More: We are recruiting a SIAM Availability Analyst in Manchester, offering £40,000–£42,000 plus benefits. In this role, you will be accountable for monitoring, governing, analysing, and continually improving service availability across a multi-supplier environment. last updated 43 week of 2026