Ofertas › Hackajob Ltd
Hackajob Ltd · Glasgow, United Kingdom · £61,000 - 101,000 per year
Salary: £61,000 - 101,000 per year Requirements: Strong engineering leadership experience delivering enterprise platforms in large-scale, regulated environments. Deep hands-on experience with Java, Spring Boot, APIs, microservices, and integration engineering. Good understanding of CRM platforms and customer lifecycle processes, including Salesforce or equivalent CRM solutions. Experience with marketing technology platforms such as Salesforce Marketing Cloud, Adobe Campaign, Adobe Experience Platform, Marketo, HubSpot, or equivalent solutions. Ability to balance hands-on technical leadership with people management, stakeholder engagement, and delivery accountability. High-level understanding of PBWM and CLM domains, including onboarding, KYC/CDD, client servicing, and client engagement journeys. Experience with Salesforce CRM, Financial Services Cloud, and customer data platforms is preferred. Strong understanding of customer data management, CRM integrations, and marketing automation is preferred. Experience driving platform modernisation, cloud adoption, and operational resilience initiatives is preferred. Knowledge of AI-enabled CRM, personalisation, and digital client engagement capabilities is preferred. Maintain broad knowledge of industry theories and practices in the discipline, relevant sector developments, and external market initiatives. Demonstrate advanced analytical and interpretive thinking to solve problems and design solutions in complex or sensitive situations. Responsibilities: Lead and develop high-performing engineering teams, fostering engineering excellence, innovation, accountability, and a collaborative, high-performance culture. Own and execute the engineering roadmap for CRM and Client Engagement platforms, aligning CRM, marketing, and customer data capabilities with PBWM CLM strategy. Drive the design and delivery of scalable Java-based services, APIs, and integration frameworks connecting CRM, marketing, and enterprise platforms. Provide technical leadership through architecture design, technical governance, engineering reviews, and resolution of complex delivery challenges. Collaborate with Product Owners, Marketing teams, business SMEs, architects, Operations teams, and other stakeholders to translate business requirements into secure, scalable, client-centric technical solutions. Oversee timelines, team allocation, risk management, and task prioritisation to deliver solutions within scope, time, and budget. Mentor and suppo