Ofertas › Mackenzie Jones IT
Mackenzie Jones IT · Clapham Junction, United Kingdom · £36,000 - 36,000 per year
Salary: £36,000 - 36,000 per year Requirements: 3 to 4 years experience as a 1st or 2nd Line IT Support Engineer Education sector experience preferred Eligible to work in the UK Experience administering Microsoft 365, SharePoint and MS Teams Experience with MDM tools such as Intune or similar Google Workspace experience desirable Knowledge of Windows Server, Active Directory, DNS and DHCP Basic networking troubleshooting knowledge, including wireless access points, LAN/WAN, TCP/IP, VLAN and VPN Experience supporting Windows end-user devices, laptops, desktops, iPads and tablets Ability to install, configure and deploy hardware and software Experience supporting media and audiovisual equipment, such as smart boards, projectors and interactive displays Knowledge of firewalls, antivirus, web filters and security policies VOIP communications or telephony support experience Excellent communication and organizational skills, with a proactive approach Responsibilities: Provide 1st and 2nd Line IT support to up to 800 members of staff across two schools Support end-user devices, hardware, software and media/audiovisual equipment Handle basic networking troubleshooting Work alongside our hands-on IT Manager; 3rd Line networking tickets are managed by an external MSP Technologies: Active Directory Hardware Support LAN Microsoft 365 MS Teams Security SharePoint TCP/IP VPN Web Windows Office 365 Cisco Firewall Network More: We are recruiting a permanent IT Support Engineer for a role shared between two schools: four onsite days per week in Clapham and one in Belgravia, London. During term time, the role is onsite Monday to Friday, generally 8:00am–5:00pm with some flexibility on start time. During school holidays, hours are reduced to 8:30am–4:00pm, with flexibility to work from home. The salary is £36,000 plus benefits, including 25 days holiday plus eight bank holidays, free lunches, free car parking, a pension, training and career progression opportunities, and a yearly salary review. last updated 43 week of 2026