Ofertas › Just Recruitment Group
Just Recruitment Group · Tiverton, United Kingdom · £27,500 - 27,500 per year
Salary: £27,500 - 27,500 per year Requirements: Good understanding of Microsoft Windows operating systems Basic knowledge of Microsoft 365 applications Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to prioritise workload and manage multiple tasks Strong attention to detail and documentation skills Willingness to learn new technologies and processes GCSEs (or equivalent), including Maths and English Previous experience in a helpdesk, service desk or customer support environment is desirable Knowledge of Active Directory and Office 365 administration tools is desirable Familiarity with ticketing systems is desirable Understanding of networking fundamentals, Wi-Fi and device connectivity is desirable IT qualifications such as CompTIA A+, Microsoft Fundamentals or BTEC are desirable Responsibilities: Act as the first point of contact for IT-related issues across the business Provide technical support to end users Manage service requests and incidents in line with departmental procedures and service level agreements Support users with hardware, software, mobile device and connectivity issues Assist with setting up and configuring equipment for new starters and leavers Technologies: Active Directory Hardware Support Microsoft 365 Mobile Office 365 Windows More: We are recruiting for an IT Support Analyst to join our client in Tiverton, Devon. The role is Monday to Friday, 9 a.m. to 5 p.m., for 35 hours per week. last updated 43 week of 2026