Ofertas › SmartSourcing Ltd
SmartSourcing Ltd · London, United Kingdom · Remoto · £60,000 - 65,000 per year
Salary: £60,000 - 65,000 per year Requirements: At least 3 years of Product Management experience, ideally in B2C marketplaces, e-commerce, or high-transaction web or app platforms. Experience across the full customer funnel, including customer acquisition, conversion, and retention. Demonstrated ownership of commercial outcomes, including setting targets, identifying opportunities, and delivering launches that improve metrics such as conversion rate, average order value, or app installs. Commercial judgement and confidence discussing growth strategy and conversion metrics with stakeholders, including under pressure. Strong technical literacy, including familiarity with front-end performance, mobile-first design, and search logic, and the ability to use prototypes to move ideas into execution. Willingness to lead user experience and interface design. Comfort using AI tools to research, prototype, and communicate ideas. A strong foundation in Agile development and experience working with delivery managers to deliver software iteratively. Passion for the events industry and the ability to understand the experience from a fans perspective. Strong influencing and communication skills, including the ability to work with both senior stakeholders and developers. Applicants must agree to a Basic Disclosure under DBS procedures; employment is subject to a satisfactory Disclosure report. We are unable to offer sponsorship now or in the future. Responsibilities: Own the full consumer journey, from off-platform discovery and search through event discovery, checkout, and the digital wallet. Set consumer product direction by identifying and sizing opportunities, deciding what to build, and aligning priorities with the wider business. Define success metrics and targets, establish tracking before development, and use A/B testing and proxy metrics to measure product impact. Reduce friction in the purchase journey and build features that personalise the experience and encourage fan loyalty. Improve the post-purchase experience, including event entry, scanning, and accessibility, using insights from Customer Support. Work with Marketing, Data, Business Development, and executive stakeholders to understand commercial problems, propose solutions, and negotiate trade-offs. Partner with the CTO and engineering team to select sound technical approaches and deliver focused MVPs without over-engineering. Lead user experience and shape interfaces hands-on with Front-End Developers,