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Network IT · Milton Keynes, United Kingdom · £67,000 - 67,000 per year
Salary: £67,000 - 67,000 per year Requirements: Proven experience in People Services, HR Shared Services, Employee Services, HR Operations, or Service Delivery Experience leading or supporting large-scale operational transformation or service transition programmes Strong understanding of People Services operating models, service delivery frameworks, and employee lifecycle processes Experience working alongside HR technology and system implementation programmes Strong stakeholder management skills, including the ability to influence operational and senior leadership audiences Experience mapping, reviewing, and improving HR or People Services processes Strong understanding of change management, business readiness, and service adoption activities Ability to work effectively in complex, matrix organisations Excellent communication, engagement, and relationship-building skills Strong organisational and delivery management capabilities Desirable: Experience establishing or transitioning to a People Services or Shared Services model Desirable: Experience with SuccessFactors, SAP, or other enterprise HR systems Desirable: Experience in Higher Education or similarly complex organisations Desirable: Exposure to Payroll Operations and employee administration services Desirable: Experience supporting HR transformation, ERP, or operating model change programmes Responsibilities: Lead the operational transition to a new People Services model Act as the primary operational representative for People Services throughout the transformation programme Review and redesign People Services processes to align with future-state technology and service delivery models Drive business readiness, operational adoption, and transition planning Work with HR Operations, Payroll, Digital Services, and programme teams to support successful implementation Identify operational impacts, service risks, and process dependencies arising from organisational change Support the development of service procedures, governance frameworks, and operating standards Build relationships across People Services and wider business functions Prepare colleagues for new ways of working through engagement, communication, and change activities Support service stabilisation and continuous improvement after implementation Technologies: ERP Support Matrix SAP C++ Embedded Network More: We are a leading organisation recruiting a People Services Transition Lead for a major People and Payroll transformation programme. In