Ofertas › Hackajob Ltd
Hackajob Ltd · Godmanchester, United Kingdom · £79,999 - 79,999 per year
Salary: £79,999 - 79,999 per year Requirements: Experience with Software Defined Networking, specifically VMware NSX. Thorough, demonstrable knowledge of Cisco Enterprise LAN environments at 3rd-line support level, including deployment, administration and troubleshooting; ideally at CCNP and CCDP level. Knowledge of secure LAN environments, including security boundaries and rulesets. Understanding of WAN connectivity, routing protocols, and implementation, configuration and management of virtual and physical networking solutions. Hands-on experience troubleshooting Layer 2/3 switching and routing. Hands-on experience configuring and troubleshooting VPC, VDC, STP, BGP, OSPF and other mainstream protocols. Hands-on experience configuring and troubleshooting Sidewinders and ASAv firewalls, with experience on ISR, 6800, 3750 and 3850 platforms. Hands-on experience configuring and troubleshooting Fortigate, Sonicwall, Palo Alto, ForcePoint, ASAv and Juniper firewalls. Excellent communication and organisational skills; able to work independently and autonomously. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure, meeting deadlines and managing multiple priorities. Experience in patch management, including analysis and deployment. High DV (Developed Vetting) clearance is stated for this role. Responsibilities: Provide Core Services support, including complex incident fault rectification, Problem Management, Continual Service Improvement and occasional Change Request work on IT systems supporting national security outputs. Conduct reactive and proactive maintenance, primarily on High Side systems, and occasionally support lower-classification systems. Respond to escalations from 2nd-line engineers and other resolver groups; troubleshoot, diagnose and rectify issues. Develop technical solutions to complex issues and liaise with stakeholders at all levels, including the customer. Resolve incidents and problems within SLA levels and help ensure KPIs are met. Keep the Core Network estate online and running smoothly, resolving tickets in line with KPI and SLA requirements. Work with resolver groups, manufacturers, users and suppliers to perform root-cause analysis and develop technical solutions. Complete and record periodic maintenance, preventative maintenance and routine upgrades to address obsolescence. Create and maintain documentation of system configuration cha