Ofertas › A&O Shearman
A&O Shearman · Carrickfergus, United Kingdom · £45,000 - 73,000 per year
Salary: £45,000 - 73,000 per year Requirements: We are looking for an autonomous individual with excellent communication skills and confidence engaging with people at all levels of our organisation. We require a solid Salesforce Administration background; ADM201 certification is preferred. We value the ability to understand business processes and objectives and drive adoption and process improvements. Experience with PSA is beneficial. We require excellent organisational skills, including the ability to run processes to deadlines, prioritise, manage multiple workstreams, and judge when to escalate. We value quick learners who thrive in a fast-paced environment and enjoy working between technology and business teams. Attention to detail. At least 3 years of solid Salesforce Administration experience; ADM 201 certification is preferred. Salesforce Sales Cloud experience. Experience with Platform and PSA. Business analysis experience, including user requirements gathering and analysis. Experience managing the platform, including building fields, custom objects, Process Builder processes, workflows, and complex reports. Responsibilities: Own the Peerpoint Salesforce roadmap and backlog, translating business goals into a quarterly delivery plan aligned with our IT strategy and governance. Lead end-to-end Salesforce administration and configuration, including user and access management, pages and layouts, fields, validation rules, the security model, and the data model. Act as product owner and functional lead for enhancements and projects, facilitating requirements capture, process design, and impact assessment across multiple jurisdictions. Prioritise and deliver changes through controlled release management using sandboxes and DevOps tooling, ensuring appropriate testing, including UAT and regression testing, and documentation. Create, enhance, and maintain automation primarily using Flow; remediate technical debt and retire legacy Process Builder and Workflow where appropriate. Define and maintain data quality, reporting, and dashboard standards for leadership, ensuring accuracy, consistency, and adoption. Identify and mitigate risks proactively; ensure compliance with InfoSec policies, data protection, and platform standards; and contribute to quarterly IT risk reviews. Manage and coordinate external vendors and contractors, setting expectations and tracking deliverables and SLAs. Partner with enterprise teams to design and manage integrations with A&O She