Ofertas › GCS
GCS · London, United Kingdom · £? - ? per year
Salary: £? - ? per year Requirements: Experience in Desktop Engineering or EUC Support Experience with Windows 10 or Windows 11 Experience with SCCM/MECM, Microsoft Intune, or other endpoint management technologies Experience with Citrix Virtual Apps & Desktops or other VDI technologies Familiarity with ServiceNow, software deployment and packaging, device imaging and build management, incident and problem management, PowerShell, root cause analysis, automation, or continuous improvement Experience in a large enterprise or financial services environment is advantageous but not essential A naturally curious approach, ownership of technical issues, collaborative skills, and motivation to deliver long-term improvements Responsibilities: Provide hands-on EUC, desktop, and TechBar support Troubleshoot complex Windows, hardware, and software issues Support enterprise endpoint management technologies, including SCCM and modern management platforms Manage device builds, imaging, deployments, and endpoint configuration Support Citrix and virtual desktop environments Investigate recurring incidents and identify root causes Work with infrastructure and engineering teams to deliver permanent solutions Drive continuous service improvement initiatives Identify opportunities for automation and process optimisation Maintain high levels of customer satisfaction in a fast-paced enterprise environment Share technical expertise and support colleagues development Technologies: Citrix Hardware Support Microsoft Intune PowerShell ServiceNow Windows More: We are a global financial services organisation with a growing Digital Employee Experience team. This Senior EUC Engineer role is based in London with hybrid working. Youll help support and improve our end-user computing environment across desktop engineering, endpoint management, virtual desktop technologies, and workplace support services. We value engineering, automation, service improvement, collaboration, and a focus on enhancing the employee experience. last updated 43 week of 2026