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User Researcher GDS

Deerfoot Recruitment Solutions Limited · St Paul's, United Kingdom · £47,000 - 75,000 per year

Salary: £47,000 - 75,000 per year Requirements: Proven GDS experience, including knowledge of the GDS Service Standard and design principles Hands-on experience leading user research using qualitative, quantitative and mixed methods, and knowing when to apply each Experience across the service lifecycle, from discovery through design and delivery Experience leading research in multidisciplinary agile teams and using prototypes to test hypotheses, assumptions and user journeys Strong storytelling, stakeholder management and facilitation skills Desirable: experience using AI-powered research tools Must be willing and eligible to undergo SC security clearance Must have been resident in the UK for a minimum of five years Responsibilities: Lead research for your team, selecting appropriate approaches and methods and using AI tools to improve efficiency and scale Plan and conduct qualitative studies, including remote and in-person interviews, observations, diary studies and usability testing Apply quantitative methods such as surveys, working with the analytics team to provide a holistic view Work with clients, product managers, designers, developers and fellow researchers to plan high-impact research Involve your team in analysis and synthesis, and communicate findings that inform evidence-based design decisions Interpret and contextualise AI-generated insights, ensuring they are accurate and used ethically Technologies: AI AWS Security Cloud UX UI Design More: We are recruiting for a User Researcher to join our clients growing Experience Design team at a large global technology consultancy, helping shape research for government digital services and the use of AI in research in an ethical, inclusive and human-centred way. The role is hybrid, with two days a week in the office and a choice of UK locations, including London, Birmingham, Manchester, Leeds and Glasgow. Salary is £47,000–£75,000, depending on experience, plus a training budget and benefits. We offer access to a range of courses and external certifications, such as AWS and Microsoft, a generous core and flexible benefits package, and a supportive community of design and research experts. The vacancy is advertised by Deerfoot Recruitment Solutions Ltd, which donates £1 for every CV sent to clients to The Born Free Foundation and partners with Ecologi as a Climate Action Workforce. last updated 43 week of 2026

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