Ofertas › Opus Perm
Opus Perm · London, United Kingdom · £45,000 - 55,000 per year
Salary: £45,000 - 55,000 per year Requirements: Strong analytical and critical-thinking skills, with the ability to draw meaningful conclusions from complex information Excellent communication and presentation skills, adapting messages for different audiences Strong attention to detail while maintaining focus on commercial and strategic priorities Naturally curious, proactive and comfortable working with ambiguity Strong relationship-building and stakeholder management skills Organised and able to manage multiple priorities in a fast-paced environment Confident using data and insight to influence thinking and support decision-making 2–3 years experience in an Insight Analyst, Customer Insight, Business Analysis or similar analytical role Experience working within Professional Services Experience synthesising information from multiple sources into actionable recommendations Experience producing reports, presentations and management information Proficiency with Microsoft Excel and PowerPoint Desirable: experience in a regulated financial services environment Desirable: experience working with customer feedback, survey data, CRM data or market research Desirable: understanding of customer journey mapping and customer tools or taxonomy development Desirable: familiarity with Power BI, CRM platforms and data visualisation tools Responsibilities: Consolidate customer, market and business insight into a central, accessible repository Analyse qualitative and quantitative information to identify trends, opportunities, risks and areas for improvement Develop clear recommendations that support business priorities and decision-making Produce insight reporting, presentations and executive summaries for a range of stakeholder audiences Partner with Product, Marketing, Client Experience and Commercial teams to support planning and strategic initiatives Identify insight gaps and support further analysis or research where required Contribute to the development of insight governance, processes and best practice Interpret, synthesise and communicate insight to support evidence-based decisions, improve client outcomes and inform strategic planning Technologies: CRM Excel Support Marketing Power BI More: We are a professional services organisation with a prestigious reputation and numerous awards. This role offers broad business exposure, varied project work and regular engagement with senior stakeholders, with the opportunity to make a visible impact. The salary is £45,000–£