Ofertas › Polkadotfrog
Polkadotfrog · Cambridge, United Kingdom · £30,000 - 35,300 per year
Salary: £30,000 - 35,300 per year Requirements: Previous experience within an MSP or fast-paced helpdesk environment End-user support of Microsoft 365 End-user support of Microsoft Windows 11 Excellent telephone and email communication skills Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune Full clean driving licence Responsibilities: Provide end-user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when necessary while maintaining ownership of tickets Technologies: Cloud Support Microsoft 365 SharePoint Windows Office 365 More: We are a rapidly growing team supporting customers across the UK with their Microsoft cloud environments, focusing on Microsoft 365, Windows 11, and related technologies. This is a hybrid role in NE Cambridge, office based initially and then typically 2-3 days per week from home. The role offers a basic salary, bonus, benefits, and an excellent career progression opportunity into new areas of technology. We provide a challenging and rewarding environment for ambitious technicians who are eager to grow their skills and build a long-term career in IT. last updated 40 week of 2026