Ofertas › Tech4 Ltd
Tech4 Ltd · Southampton, United Kingdom · £50,000 - 60,000 per year
Salary: £50,000 - 60,000 per year Requirements: Minimum 3 years Business Analysis experience delivering digital products, websites, mobile applications or customer-facing technology solutions Strong experience writing user stories, acceptance criteria and functional specifications Experience working within Agile delivery environments Experience with website redesigns, platform migrations and mobile app development projects Understanding of UX principles, customer journey mapping and usability testing Strong stakeholder engagement and communication skills Responsibilities: Act as the key interface between our stakeholders, developers and third-party suppliers to identify business challenges, opportunities and requirements for digital products Build strong working relationships across Digital, Marketing, IT and Customer Services and translate business needs into clear user stories, functional and technical specifications Facilitate workshops, interviews and discussions to elicit clear requirements and gather and analyse customer, business and technical requirements for websites, mobile apps and supporting platforms Define project scope, objectives, benefits, dependencies and success measures, and map customer journeys and digital user experiences Document current (As-Is) and future (To-Be) business processes to support digital change Identify opportunities to improve customer engagement, conversion and operational efficiency while ensuring solutions are practical, scalable and aligned to business objectives, customer needs and technical capabilities Support the delivery of website and mobile app enhancements, migrations and new product initiatives from concept through to implementation Work closely with developers, UX designers, the Product Owner and third-party suppliers to design solutions, support system configurations, testing and deployment activities where relevant Define and format requirements to support User Acceptance Testing (UAT) and develop test scripts and validate system functionality against requirements Support colleagues and end users during procurement and testing through analysis and documentation of requirements and test results to assist in issue resolution pre and post-implementation Analyse digital analytics data to identify trends and opportunities and provide insight to support decision-making and data-driven improvements to digital platforms Technologies: Support Marketing Mobile Product Owner UX UI Design More: We are a fast-grow