Ofertas › Acorn Insurance Ltd
Acorn Insurance Ltd · Liverpool, United Kingdom · £50,000 - 58,000 per year
Salary: £50,000 - 58,000 per year Requirements: Minimum 4 years of infrastructure experience, with at least 1 year in a similar senior capacity or performing senior duties within a team of engineers with a support background. Excellent Active Directory and associated services skills. Experience across a broad variety of classic infrastructure disciplines and technologies, including network, Windows Server, storage, virtualisation, security, and mail services. Experience of team supervision or mentoring would be an advantage. High level of knowledge of Office 365 applications, security, and tools. Excellent Microsoft Exchange skills, ideally in a hybrid solution. Previous experience designing and leading the implementation of infrastructure solutions. Experience using infrastructure auto-deployment and scripting techniques such as PowerShell and Ansible. Experience developing and documenting technical solutions. Proactive and logical approach to fault identification, troubleshooting, and problem solving. Working knowledge of ITIL. Knowledge of network technologies, including LAN/WAN components, routing, and protocols. Understanding of cloud computing platforms, principles, and services. Knowledge of zero-trust solutions, VPN, SSO setup, PIM, and MFA solutions. Knowledge of perimeter and endpoint security solutions, SWEG, web access, and anti-malware configuration. Experience with Microsoft Windows Server OS, updating, and upgrading; Linux experience is an advantage. Knowledge of backup and recovery design and testing. Experience mitigating infrastructure and operating system security vulnerabilities. Knowledge of Microsoft Office 365 platform support, including SharePoint, OneDrive, Teams, and Intune management. Experience working within a ticket management system with SLA and KPI adherence. Certification or working experience supporting or implementing infrastructure technologies listed in the ad would be an advantage. Responsibilities: We support the Infrastructure Support Manager in delivering robust, performant, resilient, and recoverable infrastructure and systems across on-premises and Azure environments. We provide hands-on technical leadership within the infrastructure team, promoting technical excellence, quality, and knowledge transfer. We use our expertise in classic infrastructure disciplines, technologies, and best practices to drive deployment and management of on-premises infrastructure. We ensure infrastructure assets and interfaces have ap