Ofertas › Mentmore Recruitment
Mentmore Recruitment · Crawley, United Kingdom · £60,000 - 75,000 per year
Salary: £60,000 - 75,000 per year Requirements: Knowledge and experience of LCD displays (essential) Knowledge and experience of Human-Machine Interface (HMI) and related hardware (essential) Knowledge and experience of developing and implementing BIOS/firmware and integrating application software Knowledge and experience of developing and implementing embedded system designs using x86 and ARM architectures, and related operating systems such as Linux, Windows 10 and Android Customer-centric mindset and comfort in an outward-facing role Ability to maintain knowledge of industry trends and resolve design issues Exceptional written, verbal and presentation skills Experience with MS Project, Microsoft Excel, Word, PowerPoint and project management tools Degree in Electrical Engineering or equivalent technical qualifications Responsibilities: Lead our engineering support function across our European customer base, supporting existing customers on standard and custom projects and providing engineering support to win new business and drive regional growth Delight existing customers through support and engineering innovations, including end-of-life management, new product development support and engineering-related customer relationship management, helping us re-win end-of-life business Respond quickly and thoroughly to RFQs and support our sales team in delivering competitive solutions across our product sets, excluding 3.0 IDS Provide pre-sales support to customers, prospects and sales team members by explaining products, conducting demonstrations for different applications and use cases, identifying problems and proposing solutions Develop and manage our growing FAE team, helping colleagues stay motivated and maintain high standards Manage projects, forecast resources and maintain engineering administration, serving as the single point of engineering contact for EMEA and maintaining supporting documentation Participate in technical meetings and prepare training programs for our sales team Collaborate with teams across functions and geographies to ensure customers receive high-quality engineering support and suitable technical solutions Technologies: ARM Android Embedded Excel Firmware Hardware Support Linux Matrix Windows More: We are seeking an experienced Field Application Engineering Manager – EMEA for a full-time, permanent role based in Crawley, with hybrid working three days per week. The salary is up to £75,000 base, plus bonus and benefits. Reporting