Ofertas › Waters
Waters · Abilene, TX; Boston, MA; Chapel Hill, NC; Chicago, IL; Gloversville, NY; Lakewood, NJ; Los Angeles, CA; San Francisco, CA; Washington, DC
Overview Waters is seeking a highly motivated Principal Presales Consultant, waters_connect to serve as the North American software expert for the on-premises waters_connect laboratory platform for LC and LC-MS applications. This customer-facing presales role partners with Territory Account Managers, Mass Spectrometry Specialists, Informatics Sales Specialists (ISS), Product Management, and Professional Services to support waters_connect opportunities from evaluation through close. The successful candidate will provide software demonstrations, technical consultation, and expertise in waters_connect capabilities, deployment options, upgrades, compliance requirements, and expansion opportunities across LC and LC-MS workflows. As a trusted advisor to both customers and commercial teams, this individual will help navigate complex waters_connect software discussions, build confidence in the waters_connect platform and its applications, and serve as a keyliaison between Product Management and the field. This role is focused exclusively on presales activities and does not include responsibility for implementation, training, troubleshooting, or post-sales support. This position supports customers and commercial teams across the United States and Canada. Responsibilities Key Responsibilities Serve as the primary subject matter expert for the waters_connect laboratory software platform for LC and LC-MS applications, supporting commercial teams across the United States and Canada. Support waters_connect software opportunities from evaluation through opportunity closure. Participate in customer discovery discussions to understand workflow, business, and technical requirements. Provide guidance on waters_connect capabilities, deployment options, configuration requirements, licensing considerations, upgrade paths, and software expansion opportunities. Support technical discussions involving compliance, validation, data management, and administration considerations. Assist commercial teams in positioning waters_connect and addressing competitive software discussions. Demonstrations & Solution Consultation Deliver tailored waters_connect demonstrations aligned with customer workflows, challenges, and business objectives. Translate software capabilities into scientific, operational, compliance, and business value. Serve as a trusted resource for customer questions throughout the evaluation process. Support solution scoping, software configuration, and quoting activiti