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Suntory Global Spirits · Chicago, IL
About Us At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. We are seeking a Senior Manager, Marketing Services and Operations to strengthen the operating foundation behind Trade Marketing by improving how teams plan, buy, produce, manage vendors, and execute across a complex commercial environment. What makes this a great opportunity? Trade Marketing is evolving how it supports Commercial Marketing, Strategic Accounts Marketing, Field Marketing, and Partnerships and Events. This role will help build the vendor management, POS buying, process, and systems infrastructure needed to improve speed, consistency, visibility, and execution quality. This is a high-influence individual contributor role with no direct reports. The ideal candidate is a disciplined operator, strong communicator, and practical problem-solver who can lead cross-functional work through credibility, clarity, and follow-through. Role Responsibilities Vendor management: print, POS, and promotional partners Own and maintain the preferred vendor roster for print, point-of-sale, and promotional services, including operating standards, approved partners, and quality expectations. Directly manage centrally overseen vendors, including briefs, timelines, deliverables, service levels, issue resolution, and performance reviews. Define and manage vendor service-level agreements covering production timing, quality, responsiveness, accuracy, and escalation expectations. Administer promotional fulfillment partners and platforms for rebates, digital offers, loyalty programs, sweepstakes, and related promotional mechanics. Lead vendor onboarding and offboarding in partnership with Procurement and other required stakeholders, and support consolidated sourcing opportunities where appropriate. Partner with Procurement on vendor cost analysis, including bid comparisons, pricing reviews, cost drivers, benchmarking, and consolidation or savings opportunities; provide operational input while Procurement leads formal sourcing, contracting, and negotiations. POS buy timeline and process management Own and communicate the end-to-end POS buy timeline, including briefing, assortment decisions, quantity confirmation, approvals, ordering, production, and delivery milestones. Establish and maintain a clear POS buying process that defines required inputs, decision points, roles, handoffs, and deadlines across Brand Marketing, Commercial Market