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Visa · London, United Kingdom
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a highly organized, tech-savvy, and forward-thinking Cybersecurity Operations & Enablement Associate to support the Visa Europe CISO / Global Head of Cyber Defense, the Cyber Defense Leadership Team, and the wider Cybersecurity Fusion Centre in London (approximately 110 employees). This is not a traditional administrative role; it is a dynamic position designed for someone who blends foundational executive support with modern technical capabilities and site-level community building. The ideal candidate will be proficient in utilising Generative AI for research and productivity gains, possess a keen eye for proofreading presentations and documentation, and have the logistical prowess to manage budgets, coordinate high-profile site tours, and drive team culture through event planning. If you are a proactive problem-solver who brings maturity, precision, and a modern toolkit to operations and enablement, we want you on our team. Key Responsibilities: Operations & Team Support (London Site) Executive Support: Provide ad-hoc scheduling, inbox management, and operational support to the Visa Europe CISO / Global Head of Cyber Defense and the broader Cyber Defense Leadership Team to ensure smooth daily operations. Wider Team Support: Act as the primary operational point of contact for the London Cybersecurity team (~110 people). Support site-specific operational needs, onboarding logistics for new hires, and localized team inquiries. Library & Resource Management: Maintain and organize the Cybersecurity library. Ensure physical and digital reference materials, industry books, and resources are kept up to date, tracked, and easily accessible to the team. Research & Document Support AI-Driven Profiling: Leverage Generative AI and open-source intelligence (OSINT) tools to research and build comprehensive briefing profiles on public figures, external st