Ofertas › JPMorgan Chase
JPMorgan Chase · Dublin, Ireland
Our Merchant Services team (a part of the Commercial & Investment Bank, J.P. Morgan) provides end-to-end payment processing and merchant acquiring solutions that allow businesses to accept credit cards, debit cards, mobile wallets, and digital payments. As an Omnichannel Solutions Product Manager within the Merchant Services team, you are an integral leader responsible for bridging the gap between strategy and the end-to-end activities required for implementation and launch. You will own stakeholder management across Product, Technology and other partner teams to ensure strategic decisions translate into a clear and executable delivery plan and ultimately a successful solution launch. You will bring deep knowledge of the European payments industry-particularly the omnichannel and card terminal landscape-paired with the ability to rapidly get up to speed on our platform capabilities, roadmap, and PDLC. You will define and own solution requirements and associated artifacts (requirements, client experience expectations, and end-to-end solution thinking), ensuring qualified customer insights are translated into actionable product requirements to build a scalable base solution. As the solution is delivered and stabilizes, you will then help shape and prioritize iteration paths to expand beyond the initial use case, meeting more specific client and segment needs over time. Job responsibilities Translate strategic decisions into a delivery plan, launch approach, and cross-functional execution rhythm Define and maintain end-to-end solution requirements and artifacts, including functional/non-functional requirements, experience expectations, and operational considerations across the merchant and internal journey. Define what development is required across the platform to bring the in-store solution to life by mapping needs to, platform capabilities available today, capabilities in-flight or committed via other initiatives, and capabilities not currently planned that require prioritization, funding, and delivery (including region-specific needs). Partner with Technology and platform stakeholders to agree scope, sequencing, dependencies, resourcing, and delivery milestones; proactively manage risks, tradeoffs, and decisions to keep delivery on track to launch. Own stakeholder communication and alignment across a highly matrixed organization; establish the operating cadence, decision forums, and documentation required to deliver. Lead configuration and modificati