Ofertas › Mackenzie Jones IT
Mackenzie Jones IT · Clapham Junction, United Kingdom · £55,000 - 60,000 per year
Salary: £55,000 - 60,000 per year Requirements: Must be eligible to work in the UK. Proven IT management experience, including leading and developing IT staff. Strong hands-on experience setting up, deploying, supporting, and troubleshooting Windows desktops, Windows Server, and macOS. Strong Microsoft Intune and MDM experience across laptops, desktops, and tablets. Strong knowledge of Microsoft 365 and Entra ID / Active Directory. Network administration experience covering switches, wireless access points, routers, TCP/IP, DNS, DHCP, and VLANs. High-level network security experience, including firewalls, web filtering, VPNs, and security policies. Experience managing IT budgets, MSPs, and external suppliers. Experience supporting classroom AV, projectors, and interactive screens. Knowledge of GDPR and IT-related legislation. Strong communication, planning, troubleshooting, and stakeholder management skills. Ability to work independently, prioritise competing demands, and identify improvements. Willingness to travel between sites and work flexibly across locations. Education sector experience is desirable; candidates from other sectors with the required skills, knowledge, and experience will also be considered. Desirable experience includes consolidating IT services across multiple sites into a shared operating model; standardising IT platforms, processes, tools, and documentation; leading RFI/RFP exercises, MSP evaluation, vendor selection, and supplier transitions; and establishing or developing a shared service desk. Further desirable experience includes education systems such as Management Information Systems, safeguarding, and parent communication systems; Google Workspace; CIS Controls or Cyber Essentials; VoIP and telephony; classroom recording and learning management systems; and ticket desk analysis and workflows. ITIL or project management certification is desirable. Responsibilities: Lead IT services, infrastructure, and support to ensure reliable delivery for staff and pupils across three sites. Develop the IT roadmap, standardise platforms and processes, and deliver projects from business case through implementation. Lead RFI/RFP exercises, evaluate suppliers, and oversee the transition to a shared MSP with clear service standards. Improve IT support and escalation processes and help establish a shared service desk. Manage and develop IT engineers across locations, setting priorities, workloads, and objectives. Oversee networks, servers, Wind