Ofertas › Huxley Associates
Huxley Associates · London, United Kingdom · £30,000 - 35,000 per year
Salary: £30,000 - 35,000 per year Requirements: 1 year of experience in a 1st Line, Service Desk or Desktop Support role Good understanding of the Microsoft technology stack Basic Active Directory and user administration experience Confidence troubleshooting Windows and Microsoft 365 issues Good communication and customer service skills Keen to develop into a stronger 2nd Line Support position Familiarity with Windows 10/11, Microsoft 365, Active Directory, Entra ID/Azure AD, Microsoft Intune, Microsoft Teams and Outlook, basic networking, VPN and connectivity, and laptop and desktop hardware Responsibilities: Provide 1st and 2nd line IT support to end users Troubleshoot hardware, software and connectivity issues Manage user accounts, passwords and permissions Set up laptops, desktops and mobile devices Log and manage incidents through the ticketing system Escalate more complex issues where required Technologies: Active Directory Azure Hardware Support Microsoft 365 Microsoft Intune Mobile VPN Windows Office 365 Cloud More: We are seeking a 1st / 2nd Line Support Analyst to join a small IT support team in the financial services industry, providing day-to-day technical support to users. The role is based onsite in Mayfair, London, Monday to Friday, for 40 hours per week. The salary is £28,000–£35,000, depending on experience, with health and wealth benefits, a private company pension, social events, and volunteering and community engagement opportunities. Huxley, a trading division of SThree Partnership LLP, is acting as an Employment Business for this vacancy. last updated 41 week of 2026