Ofertas › Temporal
Temporal · Boston, Massachusetts, Miami, Florida, Philadelphia, Pennsylvania, Raleigh, North Carolina, New York, New York · Remoto · $132,600 – $174,037 • Offers Equity • $23,400 – $30,712 Commission
ROLE SUMMARY
Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.
As a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.
WHAT YOU’LL DO
- Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams
- Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning
- Identify and remove early activation blockers before they become escalations
- Help customers stand up and operate Temporal Server in production, including self-hosted environments
- Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning
- Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server
- Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements
- Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently