Ofertas › Mackenzie Jones IT
Mackenzie Jones IT · Clapham Junction, United Kingdom · £36,000 - 38,000 per year
Salary: £36,000 - 38,000 per year Requirements: Must be eligible to work in the UK. Strong hands-on experience providing 2nd and 3rd line IT support, resolving complex networking, infrastructure, hardware and software issues through to root cause. Experience configuring, administering and troubleshooting network switches, routers, wireless access points and controllers; knowledge of Cisco and Netgear technologies. Strong knowledge of VLANs, inter-VLAN routing, TCP/IP, IP addressing, subnetting, DNS and DHCP. Experience configuring and troubleshooting wireless networks, including access points, coverage, channel planning and authentication. Experience with Smoothwall firewalls, firewall rules, NAT, VPNs, web and content filtering, network segmentation and security policies. Strong administration experience across Microsoft 365, Entra ID, Active Directory, Exchange Online, SharePoint and Microsoft Teams. Hands-on experience with Microsoft Intune and endpoint management, including device enrolment, Autopilot, configuration profiles, application deployment and compliance policies. Experience with Windows Server, Active Directory, Group Policy, file and print services, virtualisation, backup and recovery. Experience supporting network connectivity and IT infrastructure across multiple sites, including liaison with ISPs and external suppliers. Familiarity with audiovisual equipment such as smart boards, projectors, interactive displays and classroom technology, as well as VoIP, printers, CCTV, access control and school IT systems. Excellent communication skills, strong problem-solving ability and a proactive approach. Education-sector IT or network engineering experience is desirable, ideally supporting schools. Experience with macOS, Apple devices, iPads and Apple device management tools such as Jamf and Apple School Manager is desirable. Networking certifications such as CCNA, CompTIA Network+ or Security+ are desirable. Experience with school management systems such as iSAMS, SIMS or Arbor is desirable. Experience with VMware or Hyper-V is desirable. Responsibilities: Configure, administer, maintain and troubleshoot network and core IT infrastructure across four school sites. Provide 2nd and 3rd line IT support across networking, Microsoft 365, Intune, endpoint management, Windows Server and end-user computing infrastructure. Support switching, wireless connectivity, firewalls and network security. Resolve complex network, infrastructure, hardware and softwa