Ofertas › Careers at Tide
Careers at Tide · India, Hyderabad
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg WHAT WE ARE LOOKING FOR: What we’re looking for: This is an exciting opportunity for someone who is passionate about Fraud and Financial Crime, leading teams, and using technology and data to constantly improve processes and service. This position will suit a proven operational team leader who is keen to join a fast growing European-focused Fintech. As a Fraud Investigations Analyst you’ll be: Conduct end-to-end investigations into suspected fraud, scams, chargebacks, and financial crime activity Analyse transactions, customer behaviour, and supporting documentation to identify fraud typologies and patterns Review alerts generated by fraud monitoring systems and take appropriate action (account restrictions, closures, clearlisting) Assess source of funds and source of wealth where required Liaise with internal teams to resolve cases efficiently Communicate with external parties such as banks, payment providers, and law enforcement when necessary Make clear, well-reasoned decisions in line with internal policies and regulatory expectations Maintain accurate case notes and investigation records Contribute to fraud prevention initiatives, process improvements, and control enhancements Stay up to date w