Ofertas › Hays Technology
Hays Technology · London, United Kingdom · £? - ? per year
Salary: £? - ? per year Requirements: Experience across UX design, UI design and user research Strong understanding of User-Centred Design (UCD) principles Experience designing digital products, applications or services Ability to create user journeys, wireframes and interactive prototypes Experience conducting user interviews, workshops and usability testing Strong stakeholder management and workshop facilitation skills Excellent communication and presentation skills Experience using Figma MOD SC Clearance Desirable: Experience within Government, Defence or other highly regulated environments Desirable: Experience with Power Platform, ServiceNow or enterprise applications Desirable: Knowledge of the GDS Service Standard and accessibility requirements Desirable: Understanding of Service Design and Business Analysis practices Desirable: Experience working within Agile delivery teams Responsibilities: Plan and conduct user interviews, workshops, surveys, observation sessions and usability testing Create user personas, user journeys, empathy maps and service blueprints Identify user pain points, opportunities and unmet needs Analyse qualitative and quantitative data and produce actionable insights Present research findings and recommendations to stakeholders Create user flows, wireframes, prototypes and interaction designs Define intuitive navigation structures and user journeys Design solutions that reduce complexity and improve task completion Apply User-Centred Design principles throughout the product lifecycle Validate designs through user testing and iterative feedback Produce high-fidelity UI designs and supporting design assets Ensure consistency with relevant branding, design systems and accessibility standards Create responsive designs for desktop and mobile experiences Work with development teams during implementation to maintain design quality Identify opportunities to improve products, services and user adoption Collaborate with stakeholders, developers, architects, business analysts and end users to understand needs, test assumptions and design solutions that balance user experience, business objectives and technical constraints Technologies: Figma Support Mobile ServiceNow UX UI Design More: We are recruiting for a UX/UI Designer and User Researcher to support user-centred digital products and services in a secure, highly regulated environment, including work across Power Platform, ServiceNow and other enterprise digital solutions. The role com